Freeze cards, review charges, and pay balances after Member Access login.
Lost card: 888-732-8562. Then review charges after login.
Compare APRs on ncsecu.org. Card controls typically appear in Member Access after NCSECU login.
Call 888-732-8562 and review charges in Member Access.
SECU will not email, call, or text asking for your Member Access password or a one-time code. Type ncsecu.org yourself.
Urgent “verify SECU login” messages are a red flag.
OTP is only for Member Access or the official SECU App.
After sign-in, scan transfers, bill pay, and cards.
Call 888-732-8562 (24/7) or message inside Member Access.