Call Member Services or send a secure message after NCSECU login.
For account help start with SECU login. Phone: 888-732-8562 (24/7).
Member Services: 888-732-8562 (24/7)
Raleigh: 919-839-5000
HQ: 119 N. Salisbury Street, Raleigh, NC 27603
Mail: P.O. Drawer 25279, Raleigh, NC 27611
Lobby: Monday–Friday 8:30 a.m.–5:30 p.m. ET
Call 888-732-8562, then review activity in Member Access.
SECU will not email, call, or text asking for your Member Access password or a one-time code. Type ncsecu.org yourself.
Urgent “verify SECU login” messages are a red flag.
OTP is only for Member Access or the official SECU App.
After sign-in, scan transfers, bill pay, and cards.
Call 888-732-8562 (24/7) or message inside Member Access.
